Terms of service

ContactLore is a personal relationship-note service for LinkedIn profiles you choose to visit. You must be legally able to enter this agreement, provide accurate account information, protect your account, and use the service in accordance with applicable law and LinkedIn's terms.

ContactLore is independent from LinkedIn and is not endorsed by or affiliated with LinkedIn Corporation.

Do not use ContactLore to violate privacy or intellectual-property rights, store unlawful or harmful content, harass people, bypass plan or security controls, probe other accounts, distribute malware, interfere with the service, automate LinkedIn browsing, or resell access without written permission.

You retain ownership of the notes and other content you submit. You give ContactLore the limited permission needed to host, process, transmit, back up, and display that content to you as part of operating the service. You are responsible for having a lawful basis to record information about other people.

You are the party who decides what to record about another person and why. You are responsible for complying with the privacy, data-protection, and employment laws that apply to you, for responding to requests from people you have written notes about, and for not recording information you are prohibited from holding.

Free includes up to 100 unique saved contacts. Existing contacts remain readable, searchable, editable, and deletable at the limit. Pro provides unlimited contacts plus the Pro features listed on the Pricing page. We may improve or replace features, but current plan details shown at purchase govern that billing period.

Stripe processes Pro subscriptions. Prices and billing intervals are shown before checkout. Subscriptions renew automatically until canceled through Settings. Cancellation stops future renewal and Pro remains active through the paid period unless Stripe or applicable law requires otherwise.

Except where required by law, charges already incurred are not automatically refundable. Contact Blackjay LLC promptly if you believe a charge is incorrect.

We work to keep ContactLore reliable, but the service can be interrupted and may change. LinkedIn page changes, browser policies, provider outages, maintenance, and events outside our control can affect operation. We may suspend access needed to protect the service or other users.

Lifetime Pro means Pro access for as long as ContactLore operates as a service. It is not a perpetual license, a guarantee of any specific feature, or a promise that the service will run for any minimum period. If we discontinue ContactLore entirely, we will give at least 30 days notice to the email on your account and keep contact export available during that period. Blackjay LLC is not obligated to refund a lifetime purchase after that notice period, except where the law requires it.

You may stop using ContactLore or delete your account from Settings. We may suspend or terminate accounts that materially violate these terms. Account deletion removes active ContactLore content subject to limited retention for backups, billing, security, disputes, and legal obligations described in the Privacy policy.

ContactLore is provided on an as-is and as-available basis to the extent permitted by law. We disclaim implied warranties where the law allows. ContactLore is a memory aid, not a system of record, legal service, or guarantee of relationship outcomes.

To the extent permitted by law, Blackjay LLC will not be liable for indirect, incidental, special, consequential, or punitive damages, lost profits, lost opportunities, or lost data. Blackjay LLC's total liability relating to the service will not exceed the amount you paid for ContactLore during the 12 months before the event giving rise to the claim.

You agree to defend, indemnify, and hold harmless Blackjay LLC and its officers, members, employees, and agents from any claim, demand, loss, liability, damage, penalty, cost, or expense, including reasonable attorneys' fees, arising out of or related to your content, your use of the service, your violation of these terms, your violation of any law, or your violation of the rights of any other person, including any person you record information about.

We will notify you of any claim we seek indemnification for and may participate in the defense with counsel of our choosing at our own expense. You may not settle any claim in a way that imposes an obligation or admission on Blackjay LLC without our written consent.

Please read this section carefully. It affects how disputes between you and Blackjay LLC are resolved and limits the ways you can seek relief.

Except for the exclusions below, you and Blackjay LLC agree to resolve any dispute arising out of or relating to these terms or the service through final and binding individual arbitration, administered by the American Arbitration Association under its Consumer Arbitration Rules. Arbitration will take place in New Hampshire or, at your election, by remote hearing or on documents alone. The arbitrator decides all issues except that a court decides whether the class-action waiver below is enforceable.

You and Blackjay LLC agree to bring claims only in an individual capacity. Neither party may bring a class, collective, consolidated, or representative action, and the arbitrator may not preside over one or award relief to anyone who is not a party. You and Blackjay LLC each waive any right to a jury trial.

Excluded from arbitration: claims that qualify for small-claims court, and requests for injunctive or equitable relief for infringement or misuse of intellectual property. Those may be brought in court.

You may opt out of this arbitration agreement without affecting any other part of these terms. Send an opt-out notice through the Blackjay contact link below within 30 days of first accepting these terms, including your name and account email. If you opt out, disputes are resolved in the courts identified under Governing law.

These terms and any dispute arising out of them or the service are governed by the laws of the State of New Hampshire, without regard to its conflict-of-laws rules, and by applicable United States federal law, including the Federal Arbitration Act.

For any dispute not subject to arbitration, you and Blackjay LLC consent to the exclusive jurisdiction and venue of the state and federal courts located in New Hampshire, and each party waives any objection to that venue.

We may update these terms as the service changes. Material updates will be identified by a new effective date. Continued use after an update takes effect means you accept the revised terms.

If any provision of these terms is held unenforceable, that provision will be limited or removed to the minimum extent necessary and the rest of the terms stay in force. A failure to enforce a provision is not a waiver of it.

These terms and the Privacy policy are the entire agreement between you and Blackjay LLC for the service and replace any earlier agreement on the same subject. You may not assign these terms without our written consent. We may assign them to an affiliate or in connection with a merger, acquisition, or sale of assets.

Sections covering your content, indemnification, disclaimers and liability, disputes and arbitration, governing law, and these general terms survive termination of your account.